At Zafirea Jewels, we strive to ensure that you are completely satisfied with your purchase. However, if you are not happy with your product, we’re here to help.
Return Policy
✅ Eligibility:
You may request a return within 10 working days from the date of delivery.
✅ Conditions for Return:
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Product must be unused, unworn, and in original packaging with all tags intact.
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Return request must include proof of purchase (order number or invoice).
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Personalized, custom-made, or discounted items are not eligible for return unless damaged or defective.
✅ Process:
To initiate a return, please contact us at:
📧 contact@zafirea.com
We will guide you through the return procedure and provide a return shipping address.
Refund Policy
✅ Refund Mode:
Once the returned product is received and inspected, your refund will be credited to the same mode of payment used during purchase.
✅ Refund Timeline:
Please allow up to 10 working days for the amount to reflect in your account after we receive the product.
Note:
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Return shipping charges (if applicable) will be borne by the customer unless the item is defective or incorrect.
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Zafirea Jewels reserves the right to reject a return/refund request if the product fails to meet return conditions.
For any queries regarding your order, feel free to reach out: 📞 Phone/WhatsApp: +91 81267 62025
📧 Email: contact@zafirea.com